Signing up is easy! Simply create an account and enter your name, email, and password. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account or email subscription with us - you’ve already been enrolled in our rewards program so you can kick back, sign in, and see what points you've earned!

Our rewards program is a tiered program that allows members to earn more perks the more they engage with us. Members receive rewards points for each purchase, that can then be redeemed towards the cost of future purchases. You also earn points for sharing with friends, following us on social media, leaving product reviews, and are even gifted with bonus points just for having a birthday! You can view the full list of perks on the rewards page.

We took care of that for you! All customers with an active account were automatically enrolled in our rewards program. If you have had more than one customer account with us, please note that you will need to pick one to continue with. Contact customer service by emailing info@actiivbrand.com and our team will be happy to assist you with merging your accounts.

The rewards page is your roadmap to all your points and perks. You can access all your info by logging in and visiting our rewards page.

Points are earned starting from the date you create your rewards account, so we encourage you to sign up as soon as possible to start earning on every purchase!

Contact customer service by emailing info@actiivbrand.com and our team will be happy to assist you with merging your accounts.

Nope! Sign up is 100% free, and it will never cost you anything to earn points.

No. Rewards points cannot be used with other promotional discounts when placing an order.

For one-time purchases, simply login to your account and use the dropdown at checkout to redeem your points. For first-time subscription purchases, login to the Rewards Page and scroll down to Redeem My Points; click redeem for the amount that you want to trade in and copy/paste the code at checkout. For applying a Rewards discount to an existing subscription, login to the Rewards Page and scroll down to Redeem My Points; click redeem for the amount that you want to trade in, and copy/paste the code into your subscription portal.

100 points equals $5.00. Higher tiers in the VIP tier program earn more points at a quicker rate, but 100 points always = $5.

Nope! That’s the best part about being a rewards member! You will always have an opportunity to earn more points by shopping with us, engaging with our brand and community online, and through seasonal sales.

The limit for reward redemption for each order is 500 points/$25.

You can return your order but you would not receive the points back from the Rewards discount that you redeemed. The amount of points you might earn from what you spent on the purchase post-discount will also be adjusted to reflect how much you ended up spending post-return. For example, if you use a $10 coupon (that you traded 100 points for) towards a $100 purchase that you decide to return, the $90 balance charged to your payment method will be refunded on your credit card but the 90 points that you earned would be deducted. The 100 points that you traded for the $10 discount would not be returned.

If you return a purchase that bumped you up into a higher tier but ultimately decide to return it, you will return to your original tier.

Points will expire after 12 months if you do not earn or redeem any points.

Add your birthday under ways to earn points on the rewards page. On your birthday we will add 50 birthday bonus points directly into your Rewards account!

Your VIP tier is determined by the amount you spend each year that resets every time you earn your way into a new tier. You are automatically enrolled in our Foundation tier upon making your first purchase or creating an account. In order to reach our Activation tier, you must spend at least $200 the first year. In order to reach our Thrive level, you must spend $350. Once you earn your way into a new tier, you have the next year to spend that same amount to keep your tier or you can keep spending to level up! As you move up in the VIP Tiers, you will retain all benefits from your previous tier.

You are automatically enrolled in our Foundation tier upon making your first purchase or creating an account. In order to reach our Activation tier, you must spend at least $200 within the first year. In order to reach our Thrive level, you must spend $350. Once you earn your way into a new tier, you have the next year to spend that same amount to keep your tier or you can keep spending to level up!